Refund policy

Return & Refund Policy

Refunds. Because each dispatch is produced and mailed individually, we do not offer refunds on items that have already shipped. Cancelling ensures you are not charged for future cycles. See our subscription terms for cancellation timing.

Returns. Dispatches are personalized, sealed correspondence and cannot be resold, so we do not accept returns.

Lost or damaged mail. Dispatches are mailed on the 5th of each month via USPS First-Class Mail. Most arrive within 5–10 business days. If your dispatch has not arrived within 21 days of dispatch, or arrives damaged, contact us at office@thebeyondpost.com and we will arrange a replacement or resolution on a case-by-case basis.

Incorrect address. Dispatches are mailed to the address on your account at the time of the filing cutoff. Please keep your address current. We cannot replace dispatches returned or lost due to an outdated address, though we are happy to help where we can.

Questions. Reach us any time at office@thebeyondpost.com.